In any job, hierarchy will always exist. Similarly, jobs in cafes have levels. The workers who are in their respective posts complement each other to be able to advance the cafe where they work.

For those of you who want to open a cafe or who are looking for a suitable job, some of the jobs below might be on your list.

List of Job Types in a Cafe that Must Exist

Cafe General Manager

This position requires whoever holds the position to be the general supervisor of the cafe. In addition, he is also responsible for managing employees, both hiring and firing.

He must also pay attention to employee welfare. The availability of raw materials and suppliers, as well as the completeness of all kitchen equipment are also part of his responsibility.

Those are some of the duties of a cafe GM in general. Their work can also increase, along with the progress of the cafe where they work.

Chef

One of the attractions of a cafe, apart from its charming venue, is its delicious and unique food. In order to get the cafe’s special menu, cafe owners usually hire one, or even more, experienced chefs.

A chef’s job is not only to cook, he also has to maintain the quality of raw materials so that they are always fresh. In addition, he is also the one who is responsible for everything that happens in the cafe kitchen.

Barista

Nowadays, almost all cafes provide a coffee menu. Cafes are now synonymous with the world of coffee. Therefore, many cafes employ baristas to process coffee into the cafe’s signature drink.

Experience with coffee, including being able to present a menu of classic to contemporary coffee drinks is the responsibility of baristas, which can be filled by both men and women.

Receptionist

This type of job at the cafe is optional. Not all cafes have a receptionist. Their job is to welcome guests and invite guests to occupy the appropriate seat.

They are also responsible for taking phone orders and receiving criticism from customers when something is not right.

Large cafes usually have receptionists. For small cafes, the receptionist’s duties can be duplicated by waiters and cashiers.

Waiter / waitress

This type of work in the cafe is definitely unquestionable. Their presence is mandatory, except for cafes that are specifically designed for self-service so they don’t need waiters.

They are in charge of serving customers who come, including taking notes and delivering orders. Guest complaints regarding orders are also usually handled by waiters before reaching a higher level.

Restaurant Cashier

Another mandatory position in a cafe is the cashier. As per its function, this position is responsible for transactions after all orders have been fulfilled. Payment using cash or e-cash must be handled by the cashier properly.

Sometimes they do not face customers directly. There are some cafes that require the waiter to hand over the bill to the guest, and then hand it over to the cashier.

However, the payment input to the system is still held by the cashier.

Dishwasher

Although invisible, this position is also important in cafes. As a dishwasher, this position is certainly responsible for cleaning cutlery and kitchen equipment.

The dishwashing process also has standards that must be adhered to. The bigger the cafe, the higher the standard of cleanliness.

Characteristics that Cafe Employees Need

Tough

Although it may seem trivial, working in a cafe is actually quite tiring. This is because orders don’t come all at once, but take turns depending on the flow of visitors.

In addition, cafe employees also stand more throughout their work shift, which requires excellent physical condition. Both men and women who work as cafe employees must understand this condition before applying.

Friendly

This trait is needed because the cafe is a gathering place for customers with various characters. The conditions when they come also vary. Their purpose of coming to the cafe is of course not only to eat and drink, but also to release fatigue.

This condition requires cafe employees to be friendly so that visitors can feel comfortable and open up opportunities for them to come back. A genuine smile and greeting to customers will put them in a good mood.

Adaptable

Adaptability is actually a characteristic of all employees. This is natural because when working, everyone will be in contact with each other. We cannot bring our own culture to the work environment.

When already in a team, an employee must be able to share tasks and carry out each task as well as possible. Adaptability makes it easier when there is a change of partners or tasks.

Diligent

As we know, work in the field of food and beverages such as in this cafe does seem endless. Busyness comes and goes, especially if you enter during busy hours and days, such as lunch or during holidays.

If a time like this comes, then there is no reason to be lazy. Once we are lazy, the work will pile up and will not be completed on time.

For this reason, every time there is a vacancy, discipline and craftsmanship are always prioritized. Every individual must have these characters so that everything can run smoothly.

The type of work in a cafe can vary depending on the size of the cafe or other reasons. The workload is also different, but one thing is for sure, wherever you are, you should work as well as you can even though no one is looking.